Refund Policy

 

At NB Cosmetics, we are committed to ensuring your satisfaction with our skincare products. If you find yourself unsatisfied for any reason, we offer a 7-day refund policy from the date of purchase.

To be eligible for a refund:

  1. The product must be returned in its original packaging and in the same condition as when received.
  2. Shipping charges are non-refundable.
  3. Sales of all products purchased using a discount are final and non-refundable.

To initiate a refund, please contact our customer support team at 'info@nbcosmetics.co' with your order number and reason for the return. We will provide you with detailed instructions on how to return the product.

Upon receiving the returned product, we will inspect it and notify you of the refund status. If approved, the refund will be processed to your original payment method within 5-7 business days.

Please note that we cannot accept returns or issue refunds for products that have been used, opened, or damaged after delivery.

For any inquiries or concerns about our refund policy, please reach out to us at 'info@nbcosmetics.co'

NB Cosmetics reserves the right to modify this refund policy at any time without prior notice.

Thank you for choosing NB Cosmetics skincare products.